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Rent-to-Own Doesn’t Mean Right-to-Spy

Aaron's Rental Spyware Litigation


How would you like it if you knew someone could take a picture of you remotely, using your computer’s webcam? Or take a screenshot of what you are looking at online? Or even track your keystrokes and snoop on your private communications? If you rented a computer from Aaron’s Inc., there’s a chance that may have already happened!

CASE UPDATE - October 27, 2014
Aaron's Spying Suit Seeks Class Certification from 3rd Circuit

Aaron's Seeks to Limit Access to Litigation Details on Customers

Lawyers cite customer privacy for details in cases in which company is accused of spying on its customers.

August 8, 2014-R. Robin McDonald, Daily Report

Former customers who are suing Aaron's Inc. and its franchises claim that when the rental company installed remotely activated secret spyware on its rental computers, company employees had few, if any, concerns about the privacy of the customers whose screen shots, webcam photos and computer keystroke logs they intercepted and recorded. But—in the name of customer privacy—the lawyers defending the suits are seeking to limit public access to the litigation by asking for broad restrictions on the use of discovery in the cases. CONTINUE READING

If you rented a computer from a rent-to-own store between 2008 and 2012, it is possible you were spied on.

As unbelievable as it seems Aaron’s, Inc., and its franchise stores actually put spyware on many of the computers it rented from 2008-2012, software that could capture your every move on the internet and actually take pictures of customers from their own webcams! It is an incredible breach of trust and an invasion of privacy, and certainly grounds for a lawsuit.

If you paid bills on your computer, it is possible they could have captured your private banking information.

Herman Gerel, has filed a national class action lawsuit against Aaron’s Inc. and its franchise stores for this grievous invasion of privacy. Our legal team is vigorously pursuing relief and damages for all customers of Aaron's who reside in the United States, who purchased, leased, rented or rented-to-own, Aaron's computers and people whose electronic communications and/or images were intercepted, accessed, monitored and/or transmitted by the defendants without their authorization.

On the heels of the class action lawsuit against Aaron’s, the Federal Trade Commission has said that spyware on rental computers is not allowed. The FTC ordered Aaron's and six other furniture rental companies to stop putting the spyware on unsuspecting customers’ computer, and will now require all furniture rental companies to get the customers' express consent to track and spy on them. The Chairman of the FTC said that, “An agreement to rent a computer doesn’t give a company license to access consumers’ private emails, bank account information, and medical records, or, even worse, webcam photos of people in the privacy of their own homes.”

Click here to view Today Show interview with the Plaintiffs.

What they did was against the law. They should have disclosed to customers that the computers they were paying for were loaded with spy cameras and software.

Herman Gerel has also filed two additional lawsuits seeking class status in California and Georgia. The Georgia putative class action names SEI/Aarons Inc.–the largest Aaron’s franchisee, with 100 stores in nine states–as a defendant and seeks injunctive relief for SEI/Aaron’s failing to notify its customers that their information and privacy may have been compromised. Both the Georgia and California cases also allege counts of invasion of privacy, computer invasion of privacy and infliction of emotional distress.

They may still be spying on you! If you have rented a computer from Aaron’s or any of its franchises, contact us today! Our attorneys can help you determine is your privacy has been invaded and help get you the compensation you deserve.

We can find out if you were spied on or are still being spied on! Call us now at 1-800-791-7599 or email our legal experts today.